Terms and conditions of booking

RESERVATION CONDITIONS:

The reservation becomes effective only with the agreement of the LE DATIER campsite, after receipt of the deposit and after receipt either of the booking form duly completed and signed, or after acceptance of the general conditions of sale when booking online. In the event of non-payment of the deposit upon reservation or non-payment of the balance no later than 30 days before the start date of the stay, the campsite has the right to cancel the reservation. Reservations are only binding on the campsite if the campsite has accepted them, which the campsite is free to do or refuse depending on availability, and in general, any circumstances likely to harm execution of the reservation made. Booking a pitch or mobil-home is made on a strictly personal basis. The client cannot under any circumstances sublet or transfer your reservation without the prior consent of the campsite. Minors must be accompanied by their parents or legal guardians.

Rentals:

The rental accommodations are fully equipped: furniture, crockery, pillows and duvets. Remember to bring your own bed linen. The basic package is 2 to 8 places depending on the type of rental. As specified in our brochure and the website, each accommodation or campsite is intended for a specific number of people. For security and insurance reasons, the maximum number of occupants cannot be exceeded. Furthermore, a baby is considered a whole person.

Pitches:

The basic package includes the pitch for the tent, caravan or camper van for 2 or 4 people, access to sanitary facilities and reception facilities. Pitches are rented per night from noon to noon. Any departure after 12 p.m. will necessarily result in the billing of an additional night.

 

PAYMENT TERMS :

Your payment must reach us within a maximum of 7 working days from your reservation request. The reservation will only be valid upon receipt of deposit. A confirmation will be sent to you by email. The balance must be paid no later than 30 days before the start date of the stay at the campsite, otherwise, the deposit paid will be retained and the reservation canceled.

  • for reservations made more than 30 days before the start of the stay, a deposit of 30% of the amount of the services booked must be paid upon reservation at the campsite

  • for reservations made less than 30 days before the start date of the stay, full payment must be made at the time of reservation at the campsite.

The deposit for pitches and rentals amounts to 30% of the stay and a NON-REFUNDABLE booking fee of €25.

 

CANCELLATION AND MODIFICATIONS:

Clients can request a change to their stay (dates, type of accommodation, options) upon written request to the campsite (post or e-mail), according to availability and possibilities. Any request to increase the duration of your stay will be made according to availability and invoiced according to current rates.

For any cancellation by the customer, Le Dattier campsite applies cancellation fees according to the following scale:

  • Between the 90th and 30th day included before the arrival date: 10% of the total amount as well as the reservation fees will be charged

  • Between the 29th day and arrival date and in the event of no-show on the day of arrival, 100% of the amounts paid will remain with the Camping. No refund will be made.

 

ARRIVALS AND DEPARTURES:

Pitches are rented per night from noon to noon. Any departure after 12 p.m. will necessarily result in an additional night being charged. Mobile homes are rented from Saturday (4 p.m.) to the following Saturday until 11 a.m. at the latest.

No extension of stay can be considered without prior agreement from the campsite. People who have made a reservation must take possession of their pitch or mobile home before 7 p.m. on the day of arrival stipulated on the reservation form. Failing this, the campsite will be free to re-let, unless there is a written agreement between the campsite and the customer, for arrival after the stipulated time.

Furthermore, in the event of late arrival in the evening (after 6 p.m.), the customer is asked to notify the campsite a few hours in advance by telephone. Any arrival before the scheduled time exposes the customer to not being able to occupy the chosen pitch without prior agreement with the campsite management.

Tenants must leave the mobile home in perfect clean condition, and in accordance with the inventory signed upon arrival. Failing this, the campsite will charge for any cleaning, replacement of equipment, repairs or other necessary items and will deduct the cost of the deposit, given on arrival by the customer.

A deposit will be requested upon your arrival and will be kept with your file. €350 to guarantee the return of rented equipment in good condition, and €50 to guarantee cleanliness. The deposit can be made by credit card or in cash. 3 inventories will be carried out, the first will be carried out before your arrival, by the campsite, the second by you upon your arrival, the third by the campsite before your departure. Your deposit will be returned to you upon your departure if everything is in order.

 

PRICES AND TOURIST TAX:

Prices shown are valid for the current season. They are in euros, VAT included. The amount of the tourist tax is €0.86/day/adult. The amount of the tourist tax may be modified without notice by the municipality and may, therefore, increase the total amount of the stay.

 

TERMS AND CONDITIONS:

Anyone staying at the campsite undertakes to comply with the Internal Regulations displayed at the reception desk. The customer is required to read it upon arrival and undertakes to respect it. Failure to comply with the regulations may result in expulsion from the campsite without any refund of the stay. Swimming pool regulations are displayed at the entrance and must be respected by everyone. The customer is responsible for monitoring his personal items, they are always left at their own risk in the Campsite, which cannot under any circumstances be held responsible in the event of loss or theft. The Camping declines all responsibility in the event of an incident falling under the client's civil liability. Each client is responsible for any disturbances and nuisances caused by people who stay with them or visit them.

 

ANIMALS:

Animals are accepted for a fee payable at the time of your reservation, except for 1st and 2nd category dogs. They must be kept on a leash at all times. They must not harm the tranquility and safety of residents and respect basic hygiene rules. They are prohibited around swimming pools and in buildings. The vaccination record for dogs and cats must be up to date.